PRIVACY POLICY 

We are KNITWEAR LAB. We respect your privacy, yet sometimes we need your personal data. In this privacy policy we explain which data we use and how we save, protect and process this data. This privacy policy applies to our website www.knitwearlab.nl (the “Website) and the services that we offer (the “Services”). We comply with the General Data Protection Regulation (the “Relevant Legislation”).

Are you under the age of sixteen?
If you are younger than sixteen years old, you cannot use our Website and Services without the permission of your parents or legal guardian.

PERSONAL DATA
To offer our Website and Services we process personal data. “Personal data” means any information relating to an identified or identifiable natural person. This definition used in our Privacy Policy is not identical to the definition of Personal Data as stipulated in the Relevant Legislation for reasons of readability.

Your permission
We can store your data at various moments, for example when you visit our Website, create an account via our Website, use our Services or when you contact us. We are allowed to process your data because we ask your permission via this privacy policy. Additionally, we need your data to carry out the agreement between you and us. If you choose not to share your data, we will not be able to process and deliver your orders. Your data will not be processed without your consent, unless we are legally obliged to do so.

What data do we collect and how do we use your data?
To use our Website and Services, we need the following data:
– Your name
– Your residence
– Your phone number
– Your e-mail address
– Your payment details

We can also store the following non-personal data if you use our Website through:

Login
We save the following data to your account: passwords, usernames and email address. This way, you don’t need to provide us with your data again. We also save – for your own convenience – the data of former orders.

Orders
For your order we need your name, e-mail address, address(es) and payment details. We will register, save and process your details to process your order efficiently and correctly. If necessary, we will also use that data for a subsequent guarantee. While processing your order there are no service providers involved.
We will only use your personal data for the purposes listed above or any other purpose that is connected thereto. This way, your data will never be used by us in an unexpected way.

Emails
If you have subscribed to our KNITWEAR LAB – COMMUNITY or if you have purchased on our Website, you will receive emails from us. We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you. To send you emails, we use the name and email address you provide us. Our Website also logs the IP address you used when you signed up for the service to prevent abuse of the system.

This website can send emails through the MailPoet sending service.This service allows us to track opens and clicks on our emails. We use this information to improve the content of our COMMUNITY – News. No identifiable information is otherwise tracked outside this website except for the email address.

SECURITY
We work hard to protect your personal data from unauthorized or unlawful access, alteration, disclosure, use or destruction. To make sure unauthorized persons do not have access to your data. We take the following measures to protect your personal data:

Secure network connections with Secure Socket Layer (SSL) technology or a technology that is similar to SSL
How long do we store your data?
We shall store your personal data for as long as necessary to fulfill the purposes listed above.

LINKS
You may find advertising or other content on our Website that link to other websites. We do not control the content on these websites and are not responsible for the content or the privacy protection of these websites. We advise you to read the privacy policies of those websites.

COOKIES
Cookies are little (text)files which are stored on your computer. Your web browser stores these cookies when you visit our Website. These cookies will be retrieved when you visit our Website again. This allows our Website to recognise you as a previous visitor. We may use cookies to improve your user experience on our Website. Cookies are essential for the operation of our Website, make sure that you can visit our Website safely and track bugs and errors at our Website.

By storing cookies we make sure that:
– Your items are kept in the shopping cart
– You shop safely at KNITWEAR LAB
– The Website works efficiently
– You can share items via social media such as Facebook and Google

In case you opted-in and are a confirmed subscriber of our COMMUNITY, our e-mail sending service MailPoet will store two cookies once you visit our SHOP. The purpose of these cookies are:

– to track if the COMMUNITY – News that was sent to you from our Website, has acquired a click-through and a subsequent purchase in our SHOP.

– to be able to send you an abandoned shopping bag notification, when you abandon your shopping bag in our SHOP.

You can change your cookie settings in your browser, if you don’t want cookies to be sent to your device. We will not save cookies if you visit our Website. Please note that some Website features or services of our Website may not function properly without cookies.

TRANSFER
We will only process your data within the European Union. We will only process your data outside of the European Union if this is necessary for our Services and if the country has an effective protection level for your data. We will never transfer your data to other countries or other parties then described above.

MODIFICATIONS TO THIS PRIVACY POLICY
We may update our privacy policy from time to time. When we change this privacy policy in a significant way, we will post a notification on our Website along with the updated privacy policy. We also inform users that are registered with an email address in case of any significate moderation. If you are not registered as user we advise you to visit the Website and read this policy regularly.

Your rights
The data we collect is personal. Therefore, you have the following rights:
– You may request access to you processed personal data;
– You may request us to correct, update, shield or delete your personal information in our records;
– You may request a copy of the personal data we have processed about you. We can – on your request – send this copy to another party, so you don’t have to send the data yourself;
– You may file a complaint against processing your data;
– You may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), if you are under the impression that we process your data unlawfully;
– You may always withdraw your consent to process your data. We cannot process your data from the moment you withdraw your consent.

Should you have further questions regarding this privacy policy, please contact us via the information below.

CONTACT INFORMATION
KNITWEAR LAB

Josephine Bakerstraat 81
1311 GC Almere – The Netherlands
C.o.C-number: 34207489

+31 36 848 00 91
product@knitwearlab.nl